Testimonials

All customers provided with a Consumer Protection Association Insurance Backed Guarantee are invited to complete and return to them an impartial performance questionnaire. As poor performance would highlight risk to an insurance company, we would invite you to contact the CPA and ask them why Abbey are recommended by so many satisfied customers. The Consumer Protection Association 01462 850062

Comments from Abbey customers:

Mr Mrs S. (Emmer Green) 06/10 We were particularly pleased with the quality of the installation work, the need for any making good was minimal.

Mr Mrs W. (Earley) 05/10 The following day after installation I noticed one door was not closing properly, I contacted your company and an appointment was made for 3 pm the same day. A member of staff arrived on time and rectified the fault within minutes.

Miss H. Lower (Earley) 02/10 I was very happy with the no pressure service I received.

Mr W. (Tilehurst) 10/09 Your installer did a wonderful job. He took great care and attention to detail. He was very polite and tidied up afterwards. He is a credit to your company and I hope to use him again on my next phase of windows maybe sometime next year.

Mr Mrs B. (Caversham) 08/09 This is the second time we have used Abbey and once again have been completely satisfied with the service you have provided.

Miss G. (Reading) 06/09 I was very impressed with the professionalism and courtesy shown by your fitters who installed my windows. Despite a problem with one of the windows, Abbey dealt with this honestly and professionally.

Mrs B. (Sonning) 02/09 Very clean, efficient and pleasant fitters. The whole business and installation was conducted without a hitch.

Mrs S. (Fleet) 08/08 Thoroughly professional job. Mr & Mrs I. (Purley) 06/08 It is really appreciated that you quote one price, and not use the selling techniques of many national companies. Thanks.

Dr L. (Reading) 01/08 Cannot fault the installation, exactly on time, minimal mess and considerate installers.

Mrs D. Sonning 10th February 2009 Very clean, efficient and pleasant fitters. The whole business and installation was conducted without a hitch.

Mrs & Mrs I. Purley. 20th June 2008 It is really appreciated that you quote one price and not use the selling techniques of many National companies. Thanks.

Mr & Mrs S. Woodley 3rd December 2008 We were very pleased with our new front door and the service right throughout and from the beginning was excellent. Thank you.

Miss E. Calcot December 2008 I particularly appreciated knowledgeable staff and helpful booklets.

Mr & Mrs S. Pangbourne 28th November 2008 We were extremely impressed by both the cleanliness and tidiness of the installers. Overall an extremely satisfactory job. Many thanks.

Mrs P. Calcot 21st November 2008 The patio door runs freely and quietly, not like the old one. We were very impressed with your service and all your staff, from the Salesman onwards were friendly and efficient.

Mr & Mrs W. Beenham Many thanks for a great job at our shop. Our tenant was really impressed with the team and professionalism. We will certainly recommend you to our friends.

Mrs S. Fleet 29th August 2008 Thoroughly professional job.

Mr & Mrs O. Tilehurst 19th August 2008 Excellent quality and service. I have no hesitation in recommending Abbey.

Mrs W. Tokers Green July 2008 Everything was perfect. The men cleared up after themselves and were very polite. An excellent service.

Mr B. Reading July 2008 Excellent Service & quality. Thank you very much.

Mr & Mrs S. Earley. 25th April 2008 Difficult to improve on the attention to detail of your fitters and the diligence shown in leaving the site clean and tidy.

Mr & Mrs C. Calcot 1st April 2008 Very happy with the installation and with the professional and diligent manner of the fitters. Nothing too much trouble.

Mr & Mrs O. Bracknell 1st April 2008 We were happy with all aspects of Abbey’s service. Keep up the good work.

Testimonials examples are from customer questionnaire comments & viewable upon request. Abbey update comments and have further remarks going back to 1986.