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About

Thames Valley's Leading Double Glazing Installers of Windows, Doors and Conservatories

Abbey Windows have been offering the finest quality double glazing to customers like you since 1986. We provide outstanding aluminium and uPVC Windows, Doors and Conservatories to homeowners throughout Reading whilst providing you with fantastic value for money and exceptional service with every order.

Our portfolio of completed projects includes thousands of double glazing installations in homes like yours across Reading, Wokingham, Henley, the Thames Valley area and beyond. Much of our windows, doors and conservatory custom is received via recommendations; a testament to the high levels of customer satisfaction we can give you.

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Which? Trusted Trader

Which? have been testing products for the past 60 years, providing consumers with confidence in the purchases that they make. Now Which? are running a scheme to assess and endorse local tradesmen and tradeswomen called Which? Trusted Traders. The programme is designed to evaluate all aspects of the businesses to recognise good traders and help customers find reputable traders.

To achieve an endorsement from Which? Businesses are thoroughly checked to ensure they offer the high standards of products, craftsmanship and service set by the scheme. The rigorous assessment begins with looking at the credit report, customer satisfaction and business procedures. If these initial assessments are successfully passed Which? will go on to conduct face to face interviews, an assessment of the quality of workmanship and installation and a feedback report.

We take great pride in the endorsement of the Which? Trusted Trader scheme having lived up to the stringent standards set. As a Which? Trusted Trader certified company you can have confidence in the products and service that we offer to all of our customers. Enjoy the peace of mind that comes with knowing that you’ve chosen a reputable company and if, in the unlikely event that something goes wrong, there is an independent Alternative Dispute Resolution service, Dispute Resolution Ombudsman, on hand to help.

The exceptional standards of our workmanship, products and service are reflected in our customer review rating of 5/5. This highlights the passion and dedication that we invest in every project.

Which? Trusted Trader Approved Service – Ultra Installer

Our incredible conservatory roofs come from leading roof system manufacturer, Ultraframe. Now Which? Trusted Trader has teamed up with Ultraframe to endorse the Ultra Installer Scheme. This scheme allows customers to quickly find approved installers for their cutting edge conservatory roofs. Abbey Windows is proud to have achieved the status of Which? Trusted Trader Ultra Installer.

Ultraframe roofs provide outstanding durability, structural integrity, thermal performance, ventilation and style. The impeccably high standards of the Ultraframe conservatory roof system are echoed in the stringent criteria needed to become an official approved service Which? Trusted Trader Ultra Installer.

The materials used by Ultraframe to produce their cutting edge conservatory roof systems are of the highest quality. Enabling homeowners to enjoy the many benefits provided by the ingenious design. That’s why only installers of a similar calibre can become a Which? Trusted Trader Ultra Installer.


Double Glazing Network

Abbey Windows are proud to be part of the Double Glazing Network, a select group of highly vetted and accredited double glazing installers. This will give you an assurance of or quality and confidence to choose Abbey Windows for all your home improvement needs.

Double Glazing Network approved installers supply and install the highest quality Liniar uPVC units, with high-security Yale Shootbolt locking systems as standard.

Liniar’s industry-leading multi-chambered profile ensures energy efficiency is kept at a maximum. What’s more, a 10-year mechanical guarantee is provided on all Yale fitted products.


Why We’re Different

  • Whilst some companies can meet a handful of the following criteria, here at Abbey we believe we tick all the boxes.
  • Decades of local experience in the double glazing industry
  • In-house double glazing installers
  • A no pressure price promise
  • Finalists in the Reading Retail Awards
  • Pride of Reading winners for regular community support & charity fundraising
  • Championing St. George’s Day Awareness
  • Regular investment in staff training
  • We read and act upon all our customer reviews and testimonials
  • Constantly review our double glazing product range to ensure we offer the best value for money
  • Award Winning Recycling now delivering lower prices to customers
  • Independent, insurance-backed guarantees offered on our double glazing
  • Promoting British-made double glazing
  • All trades involved managed by Abbey
  • Members of many trade organisations, including the Energy Saving Trust
  • Payments are staged. Large upfront payments can be difficult, so Abbey will set out a series of payments right from the onset
  • Full after-care service


Coverage Areas

Here at Abbey Windows, we take pride in offering vast coverage areas surrounding our three offices of Reading, Henley-On Thames and Wokingham.

We offer supply, installation, repair and replacement services for quality uPVC windows, doors and conservatories in and around the following areas. Click on one of the links to view our installations in that area:

If you’re not sure whether or not you fall under any of these areas, please don’t hesitate to get in touch for more information.


Trade Memberships

There are numerous Trade Associations that offer services, advice and varying degrees of governing to the Double Glazing Industry. These are the associations to which Abbey hold membership. Whilst there are other Associations, Abbey do not rate all as providing value for money or adequate consumer protection.


Awards

Pride Of Reading Award 2013

Abbey Windows have been awarded a Business in Action Award in the 2013 Pride of Reading Awards

Hosted at Madejski Stadium by Readings own Chris Tarrant the 10th Awards ceremony highlighted the great people of Reading.

In addition to 390 nominees, celebrities and prestigious townsfolk of Reading, entertainment from Daniel Johnson and several Readings Got Talent winners made for a great and often emotional celebration.

Abbey were nominated for their continued support of the community that supports them with their 25th Anniversary year seeing some twenty events organised to help exceed their £25,000 fundraising target that year.


British Made Double Glazing

Supporting British Products

Abbey are committed to British jobs with over 95% of the products we offer being made in Britain.


Yale Extended Guarantee

Yale Extended Guarantee Validation

Extend your manufacturer’s guarantee from Yale on all Liniar uPVC window and door products. Simply follow the link to fill out the form, and you’ll receive an email from Yale to confirm that your guarantee has been validated! Alternatively, you can print out the form, fill it in and post it (address is printed on form).

Yale 10-Year Guarantee Online Form

Yale 10-Year Guarantee Form


FAQs

Do you subcontract the fitting?

No, generally we use our own staff who work for us on a full time basis. Some specialist trades such as electricians or heating engineers may be brought in for specific jobs.

Is my price fixed?

All online prices from our online quote engine are a guide price only and subject to change after a site visit or technical survey. An estimate is an indication of price, whilst any quotation we give based upon an actual site visit is fixed and will cover all products and services we detail. No-one likes nasty surprises so we set out to make our prices as accurate as possible, as quickly as possible.

How long does it take to complete my order?

We normally work to a six-week lead time (but on occasion could be shortened) and as a guide, a team will usually fit two doors or four/five windows a day. Some purpose made products can take longer to obtain so speak to us a quickly as possible to help avoid any delay. Not every enquiry is the same, so our estimator will be able to give you a better indication.

How do I know the work will meet with Building Regulation requirements?

Abbey are FENSA registered, a self-regulating scheme. Our work is regularly vetted and checked and we organise a free certificate once your order is complete.

What do I do if I experience a problem some time after my products are installed?

Contact our Service Dept. to arrange a service call. They will have your details along with the products we have installed.

Different Companies have given me different advice on Building Regulations, especially on the need for structural supports. Who is correct?

For an independent view, speak to the Building Control of your Local Council or email FENSA.

See Fensa’s FAQs to find out the Building Regulations that are a legal requirement when replacing windows and doors (with fines for those who ignore these rules and future house sales at risk if improperly completed).


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