Get an Instant Online Price

Get an instant online price for uPVC double glazing with our easy to use quoting engine.

Start My Quote


Different Companies have given me different advice on Building Regulations, especially on the need for structural supports. Who is correct?

For an independent view, speak to the Building Control of your Local Council or email FENSA.

See Fensa’s FAQs to find out the Building Regulations that are a legal requirement when replacing windows and doors (with fines for those who ignore these rules and future house sales at risk if improperly completed).

What do I do if I experience a problem some time after my products are installed?

Contact our Service Dept. to arrange a service call. They will have your details along with the products we have installed.

How do I know the work will meet with Building Regulation requirements?

Abbey are FENSA registered, a self-regulating scheme. Our work is regularly vetted and checked and we organise a free certificate once your order is complete.

How long does it take to complete my order?

We normally work to a six-week lead time (but on occasion could be shortened) and as a guide, a team will usually fit two doors or four/five windows a day. Some purpose made products can take longer to obtain so speak to us a quickly as possible to help avoid any delay. Not every enquiry is the same, so our estimator will be able to give you a better indication.

Do you subcontract the fitting?

No, generally we use our own staff who work for us on a full time basis. Some specialist trades such as electricians or heating engineers may be brought in for specific jobs.

Is my price fixed?

All online prices from our online quote engine are a guide price only and subject to change after a site visit or technical survey. An estimate is an indication of price, whilst any quotation we give based upon an actual site visit is fixed and will cover all products and services we detail. No-one likes nasty surprises so we set out to make our prices as accurate as possible, as quickly as possible.

FAQS Archive - Abbey Windows
© 2024 Abbey Windows (Thames Valley) Limited; Registered in England and Wales (Company Number 3531430 | Registered VAT Number 724419637)

Registered Address: Elizabeth House, 13‑19 London Road, Newbury, Berkshire, RG14 1JL Abbey offer an alternative dispute resolution; these details can be found here. You can also view our complaints procedure.

Credit is subject to status and affordability. Terms and conditions apply.

Abbey Windows (Thames Valley) Limited, 50a Portman Road, Reading, RG30 1EA, Register no. 828334, trading as Abbey Windows, Abbey Aluminium and Abbey Conservatories, is a credit broker and not the lender and is authorised and regulated by the Financial Conduct Authority. Credit is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC, authorised and regulated by the Financial Conduct Authority (Register no. 704348).

WhatsApp Us Start A Quote