FAQs

To give you peace of mind with your home, our Steel Look Doors have exeptional security. We utilise a 3 star cylinder alongside doing rigorous tests to ensure that our doors and their locking mechanisms are the best that the market can offer.

Absolutely you can! On our door offers, we have a range of colours that you can pick to fit whatever you need for your property. Our composite doors, for example, have 23 unique colours you can choose from.

Not only do we offer doors of different types of materials, but we also vary in terms of doing entrance doors, back doors, sliding patio doors, and bi-folding doors too.

Composite doors, such as our own, excel in sturdiness and endurance while serving as the front door to a building. We utilise a solid timber core along with prime market locking systems with confidence in making sure your residence is secure. 

We understand that what is most important when buying from is having piece of mind that your money is protected. That’s why we offer up to 20 years of manifacturers’s guarentee (product dependant), as well as 10 years of an independent 10 years insurance backed guarentee that can be stacked with our own 10 year company guarentee. This is thanks to HomePro which ensures that your investment here at Abby Windows is secure.

At Abbey Windows, we offer a free online quote that you can do no matter where you are!

On our Harmony Plus Gallery page, we have a way for you to calculate the loan best tailored to your finances. With the slider, you can calculate how much you would want to borrow, with a fixed 11.9% APR.

We know that large, upfront payments can be daunting for new customers, which is why our payments are staged. We promise full transparency with our costs, as we would lay out a clear series of payments right from the get-go. No surprises.

By going to our contact us page, you can pop us a message after filling out a few details, where we will get in touch with you as soon as possible.

Our priority at Abbey Windows is your peace of mind when it comes to our installations. Our products have met the PAS 24 standard, with this certification meaning they have been independently assessed and approved.

Yes! On our offers page, we do occasional discounts and free upgrades, alongside Buy Now, Pay Nothing schemes that we can provide on an annual basis.

For an independent view, speak to the Building Control of your Local Council or email FENSA.

See FENSA’s FAQs to find out the Building Regulations that are a legal requirement when replacing windows and doors (with fines for those who ignore these rules and future house sales at risk if improperly completed).

Contact our Service Dept. to arrange a service call. They will have your details along with the products we have installed.

Abbey are FENSA registered, a self-regulating scheme. Our work is regularly vetted and checked and we organise a free certificate once your order is complete.

We normally work to a six-week lead time (but on occasion could be shortened) and as a guide, a team will usually fit two doors or four/five windows a day. Some purpose made products can take longer to obtain so speak to us a quickly as possible to help avoid any delay. Not every enquiry is the same, so our estimator will be able to give you a better indication.

No, generally we use our own staff who work for us on a full time basis. Some specialist trades such as electricians or heating engineers may be brought in for specific jobs.

Is my price fixed?

All online prices from our online quote engine are a guide price only and subject to change after a site visit or technical survey. An estimate is an indication of price, whilst any quotation we give based upon an actual site visit is fixed and will cover all products and services we detail. No-one likes nasty surprises so we set out to make our prices as accurate as possible, as quickly as possible.

Utilising hup!, we are able to provide a service that is not only five times faster, but also five times more efficient with energy which will help reduce your energy bills. By using cutting-edge manifacturing, we can assure you that if you choose to use our services, that it will be a quick, clean process with one professional team, all in your custom control!

Yes! If you are looking for an improvement with your thermal performance,  weather protection, or looking to replace your conservatory affected by wear and tear, then we can help with our replacement service. We can replace roofs, upgrade them to aluminium, and even upgrade it to a sleek glass replacement.

We take pride in making sure that our conservatories are made with the highest premium quality. To do this, we work with Durabase, a market leader in the field that specialises in ‘install yourself’ kits, so that there’s minimal waste and money spent instead of hiring a professional installer. This offer is alternative however, so its up to your discression if this sounds good to you!

We have an extensive range of conservatories, varying from Bespoke, to Victorian, Edwardian and many more! All of them have customisation options you can browse too for your home requirements.

They are a way of monitoring the efficiency of doors, windows and conservatories to ensure maximum quality standards are being met. It is led by the independent BFRC, who rate double glazed windows from A+ to E – our windows rank A+12 on the scale.

It depends on what benefits you are looking for to improve your home; uPVC is excellent at thermal efficiency with low maintenance, aluminium is great for contemporary homes looking for a modern appearance, and timber provides strong insulation with a traditional style.

If there are visible damages (cracks, rotting frames ect), condensation inside the windows, difficulties opening or closing them, or higher energy bills, then these would be signs that an upgrade may be due. If you notice any of these problems, it is our advice to replace them at your earliest convenience in order to save you both comfort and money. 

Our range of different types of windows include uPVC, aluminum, timber, and many more listed on our website. If you would like a preview of what we offer, you can book an appointment and pop down to our showroom, or if preferred, we have a VR showroom where you can look at our windows from the comfort of your home.

We offer a high quality service that guarantees repairs or upgrades to your windows. Regardless if it is a simple fix you need, or an upgrade to double glazed, we are a call away with our 30 years of experience to ensure you are getting the assistance you need. 

Double glazing places gas in between the two panels which prevents cold air from entering the home, reducing energy bill costs by a potential £70 per year. Furthermore, it provides soundproofing, with reduced condensation (provided there is sufficient ventilation in your home).