Abbey Windows Refund Policy

This notice has the same date as the Purchase Agreement in which it is incorporated. If you wish to cancel this contract you must do so in writing by delivering personally or sending (which may be by electronic mail) a cancellation notice marked to the Managing Director, Abbey Windows (Thames Valley) Limited either by post to 50A Portman Road, Reading RG30 1EA or by email to [email protected] within the period of fourteen (14) days starting on the date of the Purchase Agreement.

The notice of cancellation will be deemed to have been served as soon as it is posted or sent to us, or in the case of an email, from the day it is sent to us.

By sending the email from your email account, you will be deemed to have authorized the cancellation.

© 2024 Abbey Windows (Thames Valley) Limited; Registered in England and Wales (Company Number 3531430 | Registered VAT Number 724419637)

Registered Address: Elizabeth House, 13‑19 London Road, Newbury, Berkshire, RG14 1JL Abbey offer an alternative dispute resolution; these details can be found here. You can also view our complaints procedure. Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact them on 01174 566031 or via their website.

Credit is subject to status and affordability. Terms and conditions apply.

Abbey Windows (Thames Valley) Limited, 50a Portman Road, Reading, RG30 1EA, Register no. 828334, trading as Abbey Windows, Abbey Aluminium and Abbey Conservatories, is a credit broker and not the lender and is authorised and regulated by the Financial Conduct Authority. Credit is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC, authorised and regulated by the Financial Conduct Authority (Register no. 704348).

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